Osmio Zero Empty Filters for Sanitisation or Descaling - All Questions

Name: Osmio Zero Empty Filters for Sanitisation or Descaling
SKU: ZERO-SK-11
Price: 22.200001 GBP
Availability: InStock

Osmio Zero Empty Filters for Sanitisation or Descaling

£22.20

SKU

ZERO-SK-11

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Hi, I have two questions -
Does the nasal cannula come with this water bottle or do you buy it separately?
And do you ship to Australia?

Question asked at Osmio Duo Hydrogen Water Bottle 400ml In Ash Rose

Question by: Shayl on 14 Feb 2020, 08:04

The nasal cannula is included. Yes, we do ship to Australia.

Answer by: Maria on 14 Feb 2020, 10:25

Does this product change the pH of the water?

Question asked at Osmio Duo Hydrogen Water Bottle 400ml

Question by: B on 22 Apr 2020, 20:45

No the bottles uses a spe pem membrane method so it will not allow the pH influencing gases through it, just h2

Answer by: Mark Kent on 23 Apr 2020, 09:41

Hi,
What is the best way to dispose of a used cartridge?

Question asked at Osmio 4.5 x 10 Inch Carbon Block 5 Micron

Question by: Robert Chittock on 26 Apr 2020, 14:06

Good question! The carbon can be crushed and disposed with your garden waste or can be added to flower beds (it will improve soil drainage and will slowly biodegrade); the plastic cups can be disposed in the recycling bin.

Answer by: Admin on 27 Apr 2020, 11:35

I cleaned and sanitised my system at the beginning of June following your video and put in new filters at the same time. The maintenance light has come on 3 weeks later. What does this mean and what do I have to do.

Question by: Jenna on 21 Jun 2022, 17:13

If you haven't already done so when you changed the filters then you will need to do a system reset, see section 5.2.3 in the manual. If you did already do a full system reset after your most recent filter change please get in touch for further advice.

Answer by: Sharon Little (Admin) on 21 Jun 2022, 17:30

Filter life should be reset after every filter change. Please follow manual (download from section ''files'') 5.2.3 for instructions.

Answer by: Irina Orlenko (Admin) on 24 Jun 2022, 17:33

Hi,can I leqve my old filters in when sanatising machine instead of blank filters? And then just replace for new filters afterwards?Thanks

Question by: Jonathan Costello on 17 Oct 2022, 18:13

No you can't leave your old filters in as this will inhibit the flow of the sanitisation or descaling fluid throughout the system. You do need to use a set of blank filters to sanitise or descale the osmio zero.

Answer by: Sharon Little (Admin) on 18 Oct 2022, 09:21

I sanitised the machine and put new filters and the water still smell and taste of limescale. What do you advice ?

Question by: Nabil on 8 Feb 2023, 19:03

If you are in a hard water area then we recommend regularly descaling the Osmio Zero using a descaling solution with the empty filters from the sanitisation kit. We also offer a descaling service if the system has been in use in a hard water area and has not been regularly descaled - https://www.osmiowater.co.uk/refurbishment-for-osmio-zero.html if you need any further assistance please contact us by email - info@osmiowater.co.uk

Answer by: Sharon Little (Admin) on 9 Feb 2023, 10:24

I am about to do sanitise my osmio zero and was looking at your manual for how to do it. You also recommend to descale the system every 3-4 months. Do you sell the solution? I cannot seem to find it on your website. If you don't sell it, where can I buy the solution from? Many thanks.

Question by: Renee on 15 Dec 2023, 17:34

We don't sell it, but for descaling you can use Citric Acid available at most supermarkets, hardware, cleaning product shops

Answer by: Mark Kent (Admin) on 17 Dec 2023, 13:50